Ebay's New Feedback 2.0

Ebay, after giving us hints & mini previews for a few months now, will be rolling out their new "Feedback 2.0" format on Ebay.co.uk and Ebay.ie later this month. The new feedback system will give buyers the option to rate transactions with a "five star" system, similar to many mainstream ecommerce sites. According to Ebay, the new system will offer the following:

Detailed Seller Ratings – In addition to the current positive, negative or neutral comment, buyers rate the sellers on these specific transaction aspects based on a 1 to 5 scale, with 1 being the lowest and 5 being the highest rating. The average of all ratings is displayed on the seller’s Feedback Profile page.

Display of Item Title and Price – To give buyers more information to evaluate the reputation of a seller, the transaction’s item title and selling price will be displayed beneath each Feedback comment on the Feedback Profile page for 90 days. This will give buyers more context while reviewing and evaluating Feedback comments.


After evaluation, Ebay plans to launch this feature globally in late spring,/ early summer. Screenshot is below.....