1.19.2007




Ebay to Make Changes in Feedback System

Ebay president Bill Cobb has announced changes that will be taking place with Ebays trademark feedback system.

Feedback 2.0 will be launching in pilot markets next month. The new system will add a new dimension to the current system, allowing buyers to rate transactions on item description, communication, shipping time, and shipping & handling charges. The average of each of the Detailed Seller Ratings is displayed on the seller’s Feedback Profile page. It's a simple system that rewards sellers by recognizing and spotlighting the things they do to ensure customer satisfaction.

Later this year, they will be archiving all but the last 24 months of feedback history. Your total score will remain, but your percent will be based on just the last 2 years of activity. All comments older than this will be archived.

In an unrelated subject they have also announced that new sellers will be required to accept Paypal or merchant credit cards.

The complete post from Bill Cobb is located Here.